Trust
Everything on the record
Randomised collectible mechanics only work when the terms are written down. These are the placeholders where the verified, reviewed language will live.
No policy on this page is final. Each section is a structural placeholder awaiting client-supplied content and appropriate review. Nothing here is legal advice, and DISME does not characterise the Rip Bag experience as gambling.
Distribution disclosure
Awaiting contentWhere the stated tier distribution for each series is published, together with the date it was locked and any change history.
Official rules
Awaiting contentThe complete terms governing a drop: how bags are allocated, what is guaranteed to ship, and how disputes are handled.
Eligibility
Awaiting contentWho can purchase, jurisdictional availability and any age requirement, subject to review.
Shipping & fulfilment
Awaiting contentPackaging standards, dispatch windows, tracking, insurance and international availability.
Returns & refunds
Awaiting contentReturn conditions for sealed and opened products, damage claims and resolution timelines.
Product provenance
Awaiting contentProduction partners, serialisation approach, and how archived series records are maintained.
Privacy & data
Awaiting contentWhat we collect for orders, accounts and the drop list, and how it is used.
Terms of service
Awaiting contentSite terms, acceptable use, intellectual property and limitations.
Contact
Questions about a drop or an order
Support routing, response times and contact channels are pending confirmation.